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I will highly recommend T.O.Y.F. to friends and colleagues looking to enhance their communication skills. I will definitely apply what I've learned going forward. Useful tips and tricks to help with those difficult, unexpected questions! Susan is a natural and made me feel comfortable in a larger group setting 🙂 Thank you, T.O.Y.F!!!!
- Course was amazing, fun, and very informative- Susan was a great trainer; very engaging- easy to relate the information learned to work situations
The course has great application in the work place - I will easily integrate key strategies into every conversation and email without having to totally change the way I try to communicate. The course builds very well over the two-day period, with lots of time to practice and get feedback from colleagues. The diverse perspectives in the room enhance the course learning.
The workshop was very well organized. The concepts/plans were simple to remember/learn yet their impact can be powerful. Very useful for me in my day-to-day work & life. Susan has a great command of the subject, supported by very good relevant examples. I will be recommending it to my colleagues.
I think Think on Your Feet is great. We dont often take time out of our busy lives to work on our skills and it gives you the opportunity to get better in a low-risk, high-reward environment.
Wonderful class; fast-paced and engaging. My next step is to practice the structures and plans learned.
Great practical training with results that can be applied instantly. Very engaging and fun!
The course was well-structured to give real life application of "thinking on your feet" strategies. Will definitely use these tactics in future customer engagement. The instructor was excellent!
I think this is a necessary course for everyone. It is enlightening!Thank you,Mariana
The program was excellent. The material was useful and immediately applicable. Susan Lynn (the trainer) is a masterful facilitator!