Think on Your Feet®: Workshop Content

The workshop is filled with practice, coaching and feedback.

At the completion of the workshop, you will be able to:

• Structure ideas simply and persuasively
• Flesh-out ideas with memorable examples
• Target listeners' core concerns
• Simplify complex information. Avoid information overload — condense your thoughts
• Get to the point and be remembered
• Handle objections positively
• Answer questions quickly and coherently
• Deal with hostile situations and emotional issues

TYPICAL TWO-DAY PROGRAM:

Module 1: Getting to the Point & Being Remembered

• Techniques to package persuasion
• Structuring ideas simply and clearly
• Speaking in different situations: one-on-one, on the phone, in meetings, informal presentations, e-mails

Module 2: Presenting Your Ideas with Speed & Clarity

• Using three-part plans to display analysis
• Helping your listener understand by placing your ideas into a simple, unifying structure
• Relying on structured reasoning to answer questions quickly

Module 3: Using Handy Fall-Back Techniques When You're Caught Off Guard

• Making sense out of a mass of facts
• Explaining step-by-step processes clearly

Module 4: Handling Questions Quickly, Clearly and Persuasively

• Following the "Rule of Threes"
• Creating logical pegs to hang your thoughts on
• Announcing & Recapping

Module 5: Using "Visual" Pegs as Your Structure

• Achieving impact
• Supporting large or complex topics
• Adding depth to your message

Module 6: Dividing Information into Facets, Aspects or Perspectives

• Achieving objectivity
• Expressing thoughtfulness
• Addressing issues from different viewpoints

Module 7: Bridging from Question to Answer

• Buying yourself time
• Answering the right question
• Handling objections and tough questions positively
• Listening for clarity and impact

Module 8: Expanding or Focusing Your Listener's Perspective

• Moving from detail to big picture, or vice versa
• Handling sensitive or confidential information
• Countering sweeping generalizations

Module 9: Moving Two Opposing Viewpoints to a Middle Ground

• Negotiating a win-win outcome
• Dealing with controversial topics
• Moving to action

Module 10: Selling the Benefits of Your Ideas, Products, Services

• Presenting benefits, not features
• Showing advantages to your listener
• Employing the "So what?" test

Module 11: Illustrating Your Ideas

• Using examples to increase understanding & recall
• Developing ideas through the use of opposites
• Explaining an idea by cause & effect

Module 12: Telling a Story: What? Where? When? Why?

• Ensuring all relevant information is included
• Arranging the 5W's as your idea peg
• Combining the 5W's with other techniques

Module 13: Putting it All Together

• Advanced Think on Your Feet® Drills

Module 14: Think on Your Feet® Speed Networking

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© 2008 Think on Your Feet International, Inc.